The process is the product

I own the messy ops and AI work that already sits between job descriptions.

Proof

A few notes from people I’ve worked alongside.

“Adam’s value lies not just in what he ships, but in how he works: fast, curious, opinionated, and contagious in his energy. He creates leverage by showing what’s possible and then pulling others into that velocity.”

SVP / Head of Product, Equilibrium Energy

Problems I solve

If any of these sound familiar, we’re probably a fit.

  • “We know we should be using AI more, but it’s stuck at a few ChatGPT uploads and nobody owns the system.”
  • “Ops grew by accident as we scaled. The work is getting done — just not coherently, and not by someone accountable for it.”
  • “Someone is already doing this between the cracks of their real job. We need that work named, owned, and improved.”
  • “We don’t need a full-time Internal AI / Ops hire yet. We need the process and tools stood up so the team can run them.”

How I work

I don’t show up with a preferred vendor list. I embed with your team, assess the real problem, design the process and the right tools for it, train people so adoption sticks, and hand off a system that keeps saving hours after I’m gone.

  • Typically about ~10 hours per week
  • Engagements are often 1–2 months to stand something up that compounds
  • Success looks like hours saved and more empowered teams — not AI-slop

Results

Click a project for problem, approach, and outcome.

  • Incident visibility From unmeasured pain to rates, causes, and a process leadership can run
    Problem
    Incident and uptime rates weren’t measurable (but clearly bad) — hurting eng QoL, uptime, and revenue.
    What I did
    Manual failure tracking → best-in-class tooling; process sized to the team; rolled out highest-need teams first.
    Outcome
    Leadership visibility into rates and causes; better eng QoL; a consistent tool and process.
  • Battery go-live First 100MW/100MWh ops takeover → top performer in ERCOT a year later
    Problem
    First-time ops takeover of a 100MW/100MWh battery — reputation, revenue, and grid stability on the line.
    What I did
    Built central source-of-truth tooling for legal, product, commercial, and exec coordination.
    Outcome
    Smooth go-live; highest-performing battery in ERCOT 12 months later.
  • One source of truth Docs / Confluence / Coda → Notion, without losing people or information
    Problem
    Three overlapping sources of truth, each with advocates — untenable day to day.
    What I did
    Diligence on team needs and options; assessed current tools and replacements.
    Outcome
    Migrated to Notion without lost info or stranded teammates; consolidated and cut cost.
  • Trading reliability Submission success 70% → >99%; 1→5 strategies across 4 ISOs
    Problem
    Revenue depended on energy trading, but submissions failed across ingest, processing, optimization, and submission.
    What I did
    Mapped every workflow step and failure mode; tracked failures and fixed them durably.
    Outcome
    Submission success 70% → >99%; scaled from one strategy in one ISO to five across four.
  • Becoming AI-native Closed platform gaps; shipped first internal and external AI products
    Problem
    Unclear what AI to support, whether the platform was agent-ready, and how teams should work with the new capability.
    What I did
    Led a tiger team on internal ops and ambitious products to push infrastructure forward.
    Outcome
    Filled gaps (vector DB, agent security, frameworks); became AI-native; shipped first AI products in and out.

Background

  • Product Operations Manager at ClimateTech Energy company — worked on the process so high-quality product delivery was systematic, not accidental
  • Now Product Manager of the AI Agent Platform — hard skills and domain judgment to find and implement the right tool for the job
  • B.S., Business Analytics: Data Science, College of William & Mary

Elsewhere

Let’s talk

If this sounds useful, book a call. We’ll talk about your business, whether there’s a mutual fit, and what a first engagement could look like.